Archive for the ‘Website Traffic’ category

Who’s Testing What #25 – www.gather.com

December 26th, 2009
gather.com control

gather.com control

gather.com variation

1gather.com variation

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This Website is Faster than 99% of Sites

December 3rd, 2009

Wow, at last and at least, I am in the few precious 1% for something: this blog’s loading time speed is faster than 99% of other website out there… according to Google:

99% Faster. Impressive!

99% Faster. Impressive!

You can find how your website is doing using Google Webmaster Tools interface. Go ahead, see how you’re doing and optimize your website for speed baby, speed!

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How To Improperly Execute A Bing CashBack Campaign

November 27th, 2009

… and lose customers at checkout, in 10 easy steps.

This is related to the cash back on Bing from Dell. Yesterday, November 26 2009, Dell has a 20% cash back offer on Bing.

Here’s how to improperly execute a cash back marketing campaign:

1. Start a cash back campaign with Bing
2. Advertise products on Bing cash back

Dell's Ad on Bing

Dell's Ad on Bing

3. Don’t list yourself as participating store (where’s Dell?)

Where are you Dell store?

Where are you Dell store?

4. At click on your ad tell visitors they will receive 20% off

Wow 20% off

Wow 20% off

5. Not display anywhere on the landing page (or the whole website) a cash back banner to remove some anxiety

Do You Really Have a Cash Back Campaing?

Do You Really Have a Cash Back Campaign?

(at least these guys have a scent of Bing’s CB on the website:)

At Least There's Something There

At Least There's Some Scent Here

6. Let them add hundreds of $$$ worth in the shopping carts hoping for savings

7. Do not display the discount on the checkout page (I love this one! Probably at this stage 90% of cash back-ers will leave)

dell checkout page

8. Display a live chat option which is not active

Why Do You Display the Live Chat if it's Closed?

Why Do You Display the Live Chat if it's Closed?

9. Do not answer calls during Thanksgiving (or Christmas)

10. Give your  HiPPOs a bonus, right in time for Christmas Shopping.

PS: this time twitter was out-paced. Check out the time stamps on this page for almost realtime posts:

http://www.fatwallet.com/forums/hot-deals/970643?newest=1#last

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Target Your SEO for Holiday Shoppers – Christmas Titles

November 25th, 2009

What to test

Change your title and description tags to be SEO friendly for Christmas

What to measure

The increase in traffic to your website, especially from holidays related terms

What to change

Thanksgiving is almost there. Black Friday will go just after TG. The holidays are coming up fast, but will your SEO be ready for the Christmas search behavior?

The way we search online during holidays is different than for the rest of the year. We add seasonal modifiers to the usual search terms, more exactly holiday-related modifiers, meaning words like Christmas or Holiday or Xmas. Take a look at the spike associated with the Christmas modifier:

Christmas Related Searches

Christmas Related Searches

This is the perfect time to change your <title> (and eventually <description>) tag(s) to include the word Christmas, preferably at the beginning of the tags.

Some Are Doing the Christmas SEO Already

Some Are Doing the Christmas SEO Already

Start with one page and check regularly to see if there’s a drop in rankings for the terms used to rank high (I doubt that just by adding one word to the title will affect your rankings)

As you get closer to the Christmas Day, let’s say December 10, add the term “free shipping” to the title– of course, if you have such an offer. Considering that free shipping topped as the most attractive incentive for visitors to buy from etailers, I would highly recommend adding the terms.

Free Shipping Searches are Spiking during Christmas

Free Shipping Searches are Spiking during Christmas

Highest Search Volume During December

Highest Search Volume During December

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The 3 Laws of Pay Per Click (PPC) Management

November 23rd, 2009

Too many times I have seen business owners trying to create and manage paid advertising account in Google Adwords, without having a good sense what rules they should follow to easily and successfully manage a PPC campaign.

Here are three fundamentals laws of PPC management:

1. Don’t waste time with online interface(s)

Setup the campaign online and download the Adwords Editor to manage the campaigns on your desktop. This will save you tremendous time, by not waiting for web pages to load, by the usability of find and sort functions of GAE (Google Adwords Editor), by customizable views and multiple updates on the account and many others you don’t have online.

If I would have to restrict the 3 laws to just one, this will be it.

2. Think globally, act locally

It was supposed to be the other way round, but for managing your PPC accounts you need to start small, and then evolve. Constrain the budget for your campaigns, so you can get maximum 25 clicks a day. Start a test campaign with a single product type or service, one ad group, limit the number of keywords to 10-15 and place them in phrase match and exact match only (no broad match yet, baby).

3. Get intimate with MS Excel

This is a must also. Once you will add more keywords to the account, you will need to analyze data in manner of thousands of rows of data and columns. At least you should become good with sorting functions, conditional formatting and as an Excel guru that you’ll be, you will get to dream of pivot tables.

I could add to this another two important rules:

  1. If you don’t want to waste money and time in the beginning, avail the services of a consultant and ask them questions as you learn it by yourself
  2. If you manage tens of thousands of keywords and $50K+ budgets, you may want to have access to a bid management tool (at this moment, I don’t believe rules-based tools are offering much value, go for portfolio-based tools, but try to understand what they mean by portfolio first)

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Buy Your “Veterans” A Coffee

November 11th, 2009

What to test

An email campaign targeting you veterans (65 years and better) and offering them a coffee (gift cards)

What to measure

The buzz on the social networks (you don’t have any social media pages in place? start one)

Why testing

Today’s the Remembrance Day and you should show your veterans (if you can capture your data from your clients it will be awesome) or your 65 years and better clients, that you care about them. Usually such gestures will be remembered at the time they will start another purchase research and morelikely they will remember you gave them attention. Hopefully, they’ll come and buy what they need from you.

The buzz you can generate can also have impact on close to medium sales on your website. Send the email and ask them for feedback in smart ways (send a follow up email and tell them to describe with whom they shared the coffee, how was the coffee, you catch my drift. Ask them to go on your Facebook page and leave comments (or on theirs), ask them to twitt about this (ohh, yes they do this also), ask them to share this gift with family and friends, ask them to do something but do not ask them to buy anything from you.

Be social and human with them. And return will come.

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